Privacy policy

At Tallow & Bloom, we believe in doing things the honest way—and that includes how we handle your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse, we also collect information about the individual web pages or products that you view, and information about how you interact with the Site.

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information."

How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you about your order.

  • Screen our orders for potential risk or fraud.

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our handcrafted products (like our General Store newsletter).

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also share information with shipping carriers to get your soap from our Blanco, Texas workshop to your door.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you wish to opt-out of our mailing list, you can click the "unsubscribe" link at the bottom of any marketing email. If you would like to request the deletion or modification of your personal data, please contact us directly.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@tallowandbloom.com.