Returns

At Tallow & Bloom, we take immense pride in the quality of our handcrafted soaps. Because soap is a personal care product, we have strict hygiene standards to ensure the safety of all our customers.

Our 30-Day Return Policy

We accept returns for unused, unopened products in their original packaging within 30 days of your purchase date. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

Non-returnable items:

• Any soap bar that has been opened, used, or removed from its original packaging.

• Gift cards.

• Items marked as "Final Sale."

Damages and Issues

Please inspect your order upon reception. If the item is defective, damaged in transit, or if you received the wrong item, please contact us immediately so we can evaluate the issue and make it right.

How to Initiate a Return

To start a return, please email us at support@tallowandbloom.com with your Order Number and the reason for the return.

If your return is accepted, we will provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note: Customers are responsible for paying their own shipping costs for returning items. Original shipping costs are non-refundable.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days (processing times vary by bank/credit card company).